Lunchtime, a full terrace and the phone won't stop

How many bookings are you losing on the phone?

Every call nobody answers is an empty table that goes to the place next door. With Reservus IA, artificial intelligence answers your phone and WhatsApp at any hour, in the customer's language, books into your calendar and confirms by SMS.

  • 0missed calls
  • 24 hphone and WhatsApp
  • 9languages, menu included
  • Always says it is an AI
  • No commission per booking
  • Your customers stay yours
Call answered by the AI“Table for 4 on Friday?” · 21:30, terrace
Booking confirmedSMS sent to the customer

Try it

Hear it for yourself.

Call the demo line or open the interactive demo: the assistant checks a real calendar and every booking shows up in the dashboard.

Call the demo restaurant

+34 828 643 173

Call from a UK, German, Swedish or Norwegian number and it greets you in your language. Speak English and it switches to English straight away.

Open the interactive demo

Talk to the assistant from your browser, listen to four real situations and book on the calendar. The demo runs in Spanish.

Open the demo
WhatsAppBodegón Alisio

Hi! Do you have a table for 2 on Saturday around 8pm?

Hi! I'm the restaurant's AI booking assistant. We have a table for 2 at 20:15 on Saturday. Shall I book it? Just tell me the name.

Yes please, James Carter. My wife is allergic to shellfish.

Done! You'll get a confirmation with all the details. I've flagged the shellfish allergy for the team.

Booking created · allergy flaggedSaturday 20:15 · 2 guests · alert sent to the team

How it works

Three channels, one calendar

Web bookings in one tool, phone bookings in a notebook and WhatsApp on the manager's mobile end in double bookings. Reservus IA brings all three into one calendar that always knows what is free.

Calendar on your website

Customers see the days with availability and only the times that are really free. The slot is held while they finish.

AI phone calls

Picks up when the team is in the middle of service. Says it is an AI, repeats the details, sends an SMS with everything and hangs up when the caller says goodbye. It speaks Spanish, English, German, Swedish, Norwegian and more.

WhatsApp

Replies in the customer's language, recognises their number and offers real times. It also changes and cancels.

No slot is ever sold twice. Tables, areas, sittings, kitchen pace and the length of each booking live in a single calendar. Web, WhatsApp and phone check it in real time before confirming anything.

What's included

Everything front of house needs

Designed so the team spends less time on the phone and more time with guests. Switch each module on when you need it.

Booking calendar

Full month view, areas, combinable tables and a covers limit per slot.

AI phone line

Answers 24/7 on your own number. Anything delicate goes to a person.

SMS verification and alerts

SMS code when booking online, confirmation by SMS and email and a reminder the day before.

Google reviews

Good reviews are answered by AI. Bad ones alert you on your phone.

AI menu and QR

Upload a photo of the dish: it detects type and allergens and translates into 10 languages.

Card guarantee

For groups: they leave a card and are only charged for a no-show.

Delivery

If there is no table, direct buttons to Glovo, Uber Eats or your own site.

Team dashboard

Today's service, floor plan, alerts and keyboard shortcuts.

Google reviews with AI

Good reviews answer themselves. Bad ones, with you.

Reservus IA reads the reviews on your Google profile and sorts them by stars. 4 and 5-star reviews are answered automatically with a reply tailored to what each customer wrote. 1, 2 and 3-star reviews arrive with a draft and an alert on your phone, so you decide before anything is published.

  • 4 and 5 stars: automatic replyIn your business's tone, mentioning what the customer highlighted. No template phrases.
  • 1, 2 and 3 stars: supervisedA draft ready to review. Nothing negative is published without a person approving it.
  • Instant alertYou get an SMS or WhatsApp with the review so you can act the same day.
  • More visibility on Google MapsReplying quickly and consistently is one of the signals Google considers for local ranking.
How review management works (Spanish)
María G.
Answered automatically · 2 min ago

“Pescado espectacular y un trato de diez. Volveremos.”

¡Gracias, María! Nos alegra que disfrutaras del pescado del día. Os esperamos pronto.

Tom H.
Answered automatically · in English

“Great terrace and friendly staff. A bit noisy at 9pm.”

Thank you, Tom! Glad you enjoyed the terrace. Next time ask for a quieter table, we will be happy to help.

Luis P.
Waiting for your review

“Tardaron mucho en servir los segundos.”

Lamentamos la espera, Luis. Ese día tuvimos un problema en cocina…

PublishEditAlert sent to management

Inside

This is what it looks like.

Real dashboard screenshots with sample data. The same on a computer, the front-desk tablet or a phone.

Reservus IA dashboard screenshot: today's service

Today's bookings, floor plan by hour, covers per sitting and the AI assistant's alerts with a summary of each call.

No surprises

Built so the phone and the web never clash

The assistant does not replace anyone on the team: it takes the repetitive work so the floor and the kitchen can look after the guests who are already there. Anything delicate always reaches a person.

  1. 01
    Slot held while the guest decidesWhen a time is picked, the table is held for five minutes. If the call drops or the guest does not confirm, it is released automatically.
  2. 02
    The AI can only do a few thingsCheck slots, book, find, change, cancel, check the menu and hand over to a person. It never makes up availability, prices or dishes.
  3. 03
    It recognises the callerFrom the number it knows whether they already have a booking and offers to change it without asking for their details again.
  4. 04
    Groups, allergies and complaints go to a personThe assistant passes the case on with a summary, and it appears as an alert in the dashboard.
  5. 05
    Optional guarantee for groupsOff by default. When switched on, a card or deposit is requested from the party size you choose.
  6. 06
    No commission per bookingSetup plus a fixed monthly fee, everything included. Customers and their data belong to the business, not to a platform.

Who it's for

One system for everything that gets booked.

Tables with capacity, appointments with a professional and a room, places on a tour. The same technology, the same AI assistant on the phone and WhatsApp and the same dashboard, adapted to each business.

Available

Restaurants and bars

Tables, lunch and dinner sittings, tables joined for groups and a covers limit per slot so the kitchen never gets swamped.

See the sample restaurant
Available

Beauty and wellness

Hair salons, barbers, nails, beauty, massage and spas. Services with duration, staff and room, several services in one appointment, a gap-free agenda, off-peak discounts and a waiting list that fills itself.

See the sample salon
Tailored

Clinics and practices

Physiotherapy, dental, podiatry or medical aesthetics. The assistant only manages the appointment: it never asks about symptoms or the reason for the visit.

Coming soon

Activities and tours

Trips with limited places, adult and child prices and reminders. Direct sales from your own website, without commission.

Pricing

No commission. Everything included.

No percentage per new customer and no fee per staff member. Customers and their data belong to the business, not to a platform.

To get started

Essential: 79 €/month

+ 990 € one-off setup. Everything included, 200 voice minutes and 300 SMS a month. Without setup: 179 €/month, 12-month minimum term.

Most popular

Professional: 149 €/month

+ 1,290 € one-off setup. Everything included, 500 voice minutes and 800 SMS a month. Without setup: 269 €/month, 12-month minimum term.

High volume · price per venue

Premium: 249 €/month

+ 1,590 € one-off setup. Everything included, 1,000 voice minutes and 1,600 SMS a month. Without setup: 399 €/month, 12-month minimum term.

Going over your plan in a given month: extra minute 0.25 €, extra SMS 0.08 €. Premium is priced per venue. Everything included in all three plans: AI calls and WhatsApp, bookings, SMS and email, app, AI menu, reviews and every language. No lock-in contract with setup; without setup, 12-month minimum term. Optional extras: customer win-back, social media and a new website. Book a demo.

FAQ

What businesses usually ask

Another question? Write to us and we will show you a real call.

Does it work for hair salons, beauty centres or clinics?

Yes. As well as tables, Reservus IA manages appointments: each service with its duration, who performs it and the room it needs. The AI assistant answers the phone and WhatsApp, books, changes and cancels appointments, and offers freed-up slots to the waiting list. At clinics it only manages the appointment and never asks about health.

How does Reservus IA prevent double bookings?

Every channel checks the same real-time calendar. When someone picks a time, on the web or by phone, the table is held for a few minutes while they finish. If they do not confirm, it is released automatically. The same table is never sold twice for the same time.

Does the AI assistant say it is an AI?

Yes. It introduces itself as a virtual artificial intelligence assistant at the start of every call or chat, as required by the EU AI Act, and hands over to a person whenever the customer asks.

What about large groups, allergies or complaints?

The assistant does not improvise. It passes the case to the team with a summary of the conversation so nobody has to ask again, and the alert appears in the dashboard.

Which languages does it speak?

On the phone and on WhatsApp it answers in Spanish, English, German, Swedish, Norwegian, French, Italian, Dutch and Portuguese. It greets callers in the language of their country code and switches as soon as the customer speaks another language, which also covers foreign residents calling from a Spanish number.

Is there a commission per booking?

No. You pay a one-off setup and a fixed monthly fee from €79 a month, everything included. No percentage per cover or per new customer.

What if my business has no website?

Not a problem. We give you a page with your name on our domain, or we put the calendar on your listing in a directory. If you already have a website, the calendar is added with a snippet you copy and paste.

Want it with your business name on it?

We set it up with your tables or services, your hours and your phone number, and show you a real call before going live.